Work  /  Custom Web Application

Case management, built for the mission.

A custom, secure web application for tracking the people The Arc Northland serves and the services they receive: role-based access, encrypted sensitive fields, saved searches, and one-click reports.

At a glance

The Arc Northland

Sector

Non-profit / disability services

Location

Duluth, MN

Timeline

2016-2019

Built on

PHP, MySQL, Apache

Custom web application Role-based access control Encrypted data storage Reporting & CSV/Excel export Ongoing development

The challenge

The Arc Northland advocates for people with intellectual and developmental disabilities, and that work generates sensitive records staff need to find, update, and report on every day. Off-the-shelf tools were too generic or too costly, and consumer data has to stay private and secure. They needed a system built around how they actually work.

What we did

We designed and built a custom web application to manage consumer information records end to end. Staff sign in to a clean, accessible portal to create, view, edit, and search records, with sortable columns and saved searches unique to each user. A role system controls exactly who can view, create, edit, remove, and report, and sensitive fields are encrypted before they ever reach the database. Administrators build reusable reports, and anyone can export results to Excel or CSV. It runs on an on-site server behind HTTPS.

The outcome

A secure, role-aware system that fits the way The Arc Northland works, not the other way around. We kept building and refining it with them over several years, adding fields, reports, and capabilities as their needs grew.

Next step

Have a project like this?

Sketch us the project, even roughly, and we'll come back with a straight quote.