Privacy Policy

Set Sail Media, LLC ("Set Sail Media," "we," "us") respects your privacy. This policy explains what information we collect when you visit setsailmedia.com or contact us, how we use it, who we share it with, and the choices you have. If anything here is unclear, email us at [email protected].

Information you give us

When you fill out our project or contact forms, or chat with our assistant, we collect the details you provide, which may include your name, email address, phone number, organization, and the contents of your message. We use this only to respond to you and manage our work together.

Information collected automatically

Like most websites, we automatically collect limited technical information through cookies and similar technologies, such as your IP address, browser and device type, pages viewed, and how you arrived at our site. This helps us understand traffic and improve the experience.

Cookies and trackers

We use cookies and similar trackers for two purposes: analytics (to measure how the site is used) and advertising (to reach the right audiences and measure our marketing). The specific services we use include:

• Google Analytics: measures site traffic and usage patterns.
• Google Ads: measures the performance of our advertising and helps show relevant ads.
• Meta Pixel: measures and optimizes advertising on Facebook and Instagram.

When you first visit, we ask for your consent before loading analytics and advertising trackers. If you choose "Necessary only," those trackers aren't loaded. You can change your mind at any time by clearing this site's data in your browser, and you can control cookies generally through your browser settings.

How we use your information

We use the information we collect to respond to inquiries and provide our services, to operate, secure, and improve our website, to measure and improve our marketing, and to meet legal and accounting obligations. We don't sell your personal information.

Who we share it with

We share information only with service providers who help us run our business, and only as needed. These include our website hosting and email providers, and the analytics and advertising services named above (Google and Meta), which process data under their own privacy policies. We may also disclose information if required by law.

Data retention

We keep inquiry and project information for as long as needed to work with you and to keep reasonable business records, then delete or anonymize it. Analytics and advertising data is retained according to the providers' standard periods.

Your choices and rights

You can decline analytics and advertising trackers through our cookie banner, and manage cookies in your browser. Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, email [email protected] and we'll take care of it. You can also opt out of Google and Meta advertising through their respective ad-settings pages.

Children

Our website isn't directed to children under 13, and we don't knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Material changes will be reflected here on this page.

Contact us

Questions about this policy or your information? Email [email protected] or reach us through our contact page. Set Sail Media, LLC is based in Duluth, Minnesota.